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Friday, July 26, 2024

HOW TO FIX CROWD STRIKE BLUE SCREEN ERROR

  A "blue screen" error, also known as a Blue Screen of Death (BSOD), can be caused by various issues, including problems with software like Cloud Strike. Cloud Strike is a security software, and sometimes conflicts or issues with its installation can lead to such errors. Here are steps you can follow to troubleshoot and fix this problem:

1. Boot into Safe Mode

  • Restart your computer.
  • Press F8 repeatedly before the Windows logo appears to access the Advanced Boot Options menu.
  • Select Safe Mode with Networking and press Enter.

2. Uninstall or Update CrowdStrike

  • Open Control Panel and navigate to Programs and Features.
  • Find CrowdStrike in the list, select it, and click Uninstall.
  • If you want to update instead, check the CrowdStrike website or your organization's IT department for the latest version and follow their instructions to update.

3. Check for Driver Updates

  • Right-click the Start button and select Device Manager.
  • Expand categories and look for any devices with a yellow exclamation mark.
  • Right-click on any device with an issue and select Update driver.
  • Search automatically for updated driver software and follow the prompts.

4. Run System File Checker

  • Open Command Prompt as an administrator (right-click Start button, select Command Prompt (Admin)).
  • Type sfc /scannow and press Enter.
  • Let the scan complete and follow any on-screen instructions.

5. Check for Windows Updates

  • Open Settings from the Start menu.
  • Go to Update & Security and click on Windows Update.
  • Click Check for updates and install any available updates.

6. Check Event Viewer for Errors

  • Right-click the Start button and select Event Viewer.
  • In the left pane, expand Windows Logs and click on System.
  • Look for any critical errors or warnings related to CrowdStrike and note any details.

7. Check Disk for Errors

  • Open Command Prompt as an administrator.
  • Type chkdsk /f and press Enter. You may need to restart your computer to allow the scan to run.

8. Reinstall CrowdStrike

  • After resolving any conflicts or issues, download the latest version of CrowdStrike from the official website.
  • Follow the installation instructions carefully.

9. Consult CrowdStrike Support

  • If the problem persists, contact CrowdStrike support for assistance. They may have specific fixes or patches for the issue you're experiencing.

Additional Tips

  • Backup your data regularly to avoid losing important files in case of persistent BSOD issues.
  • Consider system restore if the issue started recently after installing new software or updates. Go to Control Panel > Recovery > Open System Restore and follow the instructions.

Following these steps should help you resolve the BSOD issue related to CrowdStrike.

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